Frequently Asked Questions
Have a question? You will probably find the answer here. If not, do not hesitate to reach out — I am always happy to chat.
How do I schedule a service?
Fill out the form on our contact page and I will send you a link to set up your account and schedule a free meet and greet. During the meet and greet we will discuss your needs, and from there you can book your first service through the client portal.
What will the meet and greet include?
The meet and greet is a chance for me to meet you and your pets in your home. I will assess your pet's temperament, learn about their routine, and answer any questions you have. It is completely free and there is no obligation.
What forms of payment do you accept?
Once your service is approved, I will send you an invoice by email. Payment must be received before your visit begins — this confirms your reservation and secures your spot on my schedule. You can pay with a credit card, debit card, Apple Pay, Venmo, or cash.
What areas do you serve?
I serve the Waterset neighborhood in Apollo Beach, FL.
Do you take care of cats too?
Absolutely! I care for both cats and dogs. Whether your kitty needs feeding, litter box cleaning, playtime, or just some companionship while you are away, I have got you covered.
What if my pet has special needs or needs medication?
I am happy to accommodate pets with special needs. During our meet and greet, we will go over any medications, dietary requirements, or other special instructions so I am fully prepared to care for your pet.
Are you insured and bonded?
Yes, I carry full liability insurance and bonding. I am also Red Cross Pet First Aid Certified. Your home and your pets are fully protected when you trust them to my care.
What happens in case of an emergency?
Your pet's safety is my top priority. I am Red Cross Pet First Aid Certified and always have your vet's contact information on file. In the event of an emergency, I will contact you immediately and take your pet to the nearest veterinary clinic if needed.
Can I cancel or reschedule a booking?
I understand that plans change. I ask for a minimum of 3 days notice if you need to cancel or reschedule so I may be able to help or assist other clients.
Do you offer services on holidays and weekends?
Yes! Holidays and weekends are some of the busiest times for pet sitting. I recommend booking early for holidays and summer break to make sure I can accommodate your schedule.
Will I receive updates while I am away?
Absolutely! I send photo updates during every visit so you can see exactly how your pet is doing. You will never have to wonder — I want you to feel at ease while you are away.
Do you charge extra for multiple pets in the same household?
Nope! My pricing is based on the time I spend with your fur babies, not the number of pets. Whether you have one pet or several, you simply choose the timeslot that fits your household's needs. If you have multiple pets, I usually recommend a longer visit so everyone gets plenty of one-on-one attention.
Still Have Questions?
I am always happy to answer any questions you have. Reach out and let's chat about how I can help care for your pets.